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OpenAI popularized the modern generative AI chatbot, but as its 2026 DevDay event approaches, it's fallen behind in one of the industry's hottest categories: continuously running, consumer-facing AI agents. On Tuesday, it will likely try to capture the lead in that race.
In March, Janice Malone began getting calls about suspicious activity from her nonprofit organization, Vivian's Door. Vivian's Door, headquartered in Alabama, typically provided training, resources, and community to underserved and minority-owned businesses.
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