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21 stories

Stories

  • Meta’s Muse AI agent is a clever little bastard

    He looks like a CoComelon character who grew up and mated with an E. coli microbe. But don’t let looks fool you. Under the hood, Meta’s new Muse agentic AI platform is incredibly powerful—and potentially incredibly risky. I’ve been testing Muse since Meta launched him on September 8.

    Fast Company AI6 min read
  • Agentic AI just got very real

    Hello again, and welcome back to Fast Company’s Plugged In. In recent years, being gobsmacked by AI’s ever-expanding capabilities has become my new normal. More importantly, I’ve found the technology increasingly essential to my own productivity. What AI never did until last week was save my bacon.

    Fast Company AI7 min read
  • OpenAI fires 3 safety researchers after dispute over AI risks

    OpenAI said on Friday that it fired three safety researchers for a “breach of trust,” defending the dismissals after the trio accused the company of putting its corporate interests before safety as the reason for removing them.

    Fast Company AI2 min read
  • Meta’s Muse is taking off. So are the privacy concerns

    Welcome to AI Decoded, Fast Company‘s weekly newsletter that breaks down the most important news in the world of AI. I’m Mark Sullivan, a senior writer at Fast Company, covering emerging tech, AI, and tech policy. Sign up to receive this newsletter every week via email here.

    Fast Company AI7 min read
  • Big Tech is cutewashing its AI agents

    First came the buttholes. Then the sparkles and gradients. Now, the next Big Tech AI branding trend has arrived. As the biggest artificial intelligence players introduce new agent capabilities, they’re all converging around the same visual shorthand: cute little guys.

    Fast Company AI8 min read
  • Wall Street is handing more decisions to AI. What could go wrong?

    At 10:08 a.m. on April 7, 2025, U.S. stocks were deep in the red. Then what looked like good news arrived: A claim began circulating on X that Kevin Hassett, director of the White House National Economic Council, had said President Donald Trump was considering a 90-day pause on tariffs for every…

    Fast Company AI7 min read
  • The 6 next big things in data for 2026

    Training data begat large language models—and ever since, they’ve been intimately bound. This year’s honorees include a database tuned for AI agents, a dataset for AI-aided diagnosis of breast tumors, and a platform that gives companies more control over how their data is acquired and used.

    Fast Company AI4 min read
  • The 3 next big things in commerce tech for 2026

    AI is poised to transform virtually everything about online and physical retail, from product exposure and recommendations to consumers even having to complete the transactions for themselves.

    Fast Company AI2 min read
  • The 13 next big things in applied AI for 2026

    2026 may have been the year when AI stopped getting brownie points simply for being amazing. What’s impressive now is AI that performs useful tasks. All the better if it does it quietly, cleverly, and in areas that help humans focus on the work that we still do best.

    Fast Company AI7 min read
  • Your iPhone has a Siri AI kill switch. Here’s how to use it

    Last month, Apple rolled out its long-awaited AI chatbot, dubbed Siri AI. The launch comes at a time when investors see AI as a must-have offering, while consumers are increasingly cautious about the effects that artificial intelligence will have on their lives and society at large.

    Fast Company AI4 min read
  • AI agents can now erase the evidence of what they’ve done

    The scale of unauthorized or previously unknown actions by AI agents keeps getting bigger by the day. More than 100 organizations have now received a metaphorical knock on the door from OpenAI after it discovered their AI agents have in some way tampered with their systems, while other AI labs are…

    Fast Company AI4 min read
  • Your CRM was built backwards

    When I led global customer success at HubSpot, the customer base grew from roughly 70,000 to more than 220,000 in just four years. Growth at that scale stress-tests every assumption you make about your customer.

    Fast Company AI5 min read
  • Why ServiceNow built a startup inside itself to take on AI-native rivals

    For two years, ServiceNow’s challengers have built businesses around frustrations with its software. Their pitch centers on two complaints: Implementations take too long, and employees increasingly expect help inside tools they already use rather than through a separate portal.

    Fast Company AI7 min read

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