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Fast Company

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  • Why ServiceNow built a startup inside itself to take on AI-native rivals

    For two years, ServiceNow’s challengers have built businesses around frustrations with its software. Their pitch centers on two complaints: Implementations take too long, and employees increasingly expect help inside tools they already use rather than through a separate portal.

    Fast Company — Technology7 min read
  • It’s time to retire the ‘stochastic parrot’ definition of AI

    Early generative AI models, circa 2017-2022, were “stochastic parrots.” That is, they generated language by choosing the statistically most likely next word based on patterns in their training data, rather than truly understanding what they were saying.

    Fast Company — Technology4 min read
  • We may be the last generation of mathematical heroes

    A generation from now, the mathematician may no longer be anyone’s idea of a hero. In our era, physicists and mathematicians have had a certain hero charm. AI is taking it away, and fast. I should know. I’m one of those heroes. For most of history, math was for nerds.

    Fast Company — Technology5 min read
  • Reinventing the Customer Experience with AI

    This session celebrates a new Fast Company recognition program: Fast Company Pacesetters. These are executives who are innovating at the intersection of AI, technology, and the customer experience. How can companies use AI to remove friction without sacrificing trust?

    Fast Company — Technology1 min read
  • The AI Boom Has a Bill. Who’s Paying?

    AI may be the future—but the data centers powering it are already putting unprecedented pressure on the present. They require enormous amounts of electricity and water and can place a disproportionate burden on the communities where they’re built.

    Fast Company — Technology1 min read
  • Anthropic, Google, and Meta CEOs pledge to ‘self police’ AI development, says Trump

    President Donald Trump on Tuesday said that he and a large group of leaders of artificial intelligence companies had signed a voluntary accord that will include internal and external reviews during a meeting at the White House aimed at addressing Americans’ fears about the technology.“I think I’m…

    Fast Company — Technology5 min read
  • Generative AI is over, in case that wasn’t clear

    Man, I’ve been waiting to write this one for a while. Generative AI is over. Wait, what? No, not really. I like to get histrionic when I spit out these little proclamations that will be more concrete anywhere from three to nine months from now.

    Fast Company — Technology5 min read
  • Healthcare built for you: AI and the personalization of medicine

    To celebrate AI right now almost feels dangerous, because of the widespread and increasingly intense backlash against it. I myself have written about the dangers of AI, not least in these pages, so I understand the anti-AI sentiment.

    Fast Company — Technology9 min read

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