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Confident AI4 min read

Introducing Customer Monitoring: Product Analytics for B2B AI Agents

PMs should be able to understand how every account experiences their AI agent. Customer Monitoring groups users into the customers they belong to and shows each account's sentiment, issues, use cases, usage, and cost, all backed by traces and evals.

By Jeffrey IpConfident AI (DeepEval)
Introducing Customer Monitoring: Product Analytics for B2B AI Agents

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Originally published by Confident AI (DeepEval) on Sep 24, 2026.

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