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Meta and Microsoft pull back from Claude as Anthropic transforms from partner into competitor

Meta and Microsoft, two of Anthropic's biggest enterprise customers, are sharply cutting their use of Claude. Microsoft slashed the monthly per-employee budget in its cloud division from $100,000 to $10,000, while Meta halved its Claude Code users to 30,000.

By Matthias BastianThe Decoder
Meta and Microsoft pull back from Claude as Anthropic transforms from partner into competitor

Meta and Microsoft, key enterprise customers of Anthropic, are reducing their use of the Claude AI model, shifting towards in-house tools and competitors like GitHub Copilot and OpenAI's models.

What happened

Meta and Microsoft, major users of Anthropic's Claude AI, are significantly reducing their internal usage. Microsoft cut its Claude spending by over a third, lowering the monthly per-employee budget in the cloud division from $100,000 to $10,000. Meta reduced its Claude Code users from 60,000 to 30,000, partly due to layoffs and the promotion of its own tools. Both companies are shifting towards in-house solutions and competitors like GitHub Copilot and OpenAI's models.

Why it matters

This shift reflects broader industry trends where major tech companies are prioritizing in-house AI tools and competing products to reduce costs and maintain control over their AI strategies. It highlights the competitive dynamics in the AI sector and the challenges faced by third-party AI providers like Anthropic.

  • Major tech companies are reducing reliance on third-party AI models like Claude.
  • Cost savings and strategic competition drive the shift towards in-house AI tools.
  • Anthropic's rapid growth is causing concerns among industry leaders, leading to reduced partnerships.

The bigger picture

The reduction in usage of Claude by Meta and Microsoft could impact Anthropic's revenue and market position. It also signals a trend where large enterprises are developing their own AI solutions to avoid dependency on external providers, potentially reshaping the AI ecosystem.

Meta and Microsoft are cutting their use of Anthropic's Claude AI, reflecting a broader trend of enterprises prioritizing in-house AI solutions and competing products to manage costs and maintain control over their AI strategies.

Technical details

  • Claude AI model
  • GitHub Copilot
  • OpenAI's models
  • Muse Code
  • MetaCode
  • Claude Cowork
  • ChatGPT Work

FAQ

Why are Meta and Microsoft reducing their use of Anthropic's Claude AI?

Meta and Microsoft are reducing their use of Claude due to cost savings and strategic competition, shifting towards in-house tools and competitors like GitHub Copilot and OpenAI's models.

What changes have been made by Microsoft regarding Claude usage?

Microsoft cut the monthly per-employee budget for Claude in its cloud division from $100,000 to $10,000, reducing overall spending by over a third.

How has Meta's usage of Claude Code changed?

Meta reduced its Claude Code users from approximately 60,000 to 30,000, partly due to layoffs and the promotion of its own tools like Muse Code and MetaCode.

This summary and analysis were generated with AI from the original article and may contain errors. Read the original for the full story.

Read the full story

Originally published by The Decoder on Oct 5, 2026.

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