Crisp

What is Crisp?

Crisp is a Messaging Assistant tool. AI-powered multichannel messaging platform for instant customer connections. Crisp is freemium: it has a free plan plus paid upgrades. A free trial of 14 days is available. It is available on Web App. It is aimed at customer support teams, marketing teams and sales teams.

Crisp is an AI-powered multichannel messaging platform that helps businesses connect instantly with customers or leads waiting for support. It offers tools for AI support agents, live chat, shared inbox, and customer data management. Designed for customer support, marketing, and sales teams.

Built for customer support teams, marketing teams and sales teams.

Key capabilities

• Chat
• Agents
• Search

Features

• AI Support Agents

  Provides AI agents to assist with customer conversations

• Live Chat

  Enables real-time customer interaction through chat widgets

• Shared Inbox

  Centralizes all inbound messages for team collaboration

• Customer Data Management

  Stores customer information within the platform's CRM

• Workflow Automation

  Allows creation of automated internal workflows

• Self-Service Support

  Lets users search for answers independently

• AI-Driven Conversations

  Uses AI to enhance team and customer interactions

Use cases

• Train AI agents using business content and workflows
• Create and deploy automated workflows for customer support
• Centralize inbound messages for team collaboration
• Provide instant support to leads and customers via chat widgets
• Manage customer information through built-in CRM
• Automate internal workflows for efficiency

Pros & cons

Pricing

Freemium. Free trial of 14 days available.

Integrations

• GitHub
• YouTube
• Instagram
• LinkedIn
• X
• Facebook

Security & compliance

• Two-factor authentication
• Encryption
• Data deletion

As stated on Crisp's website — not independently verified by AiByts.

FAQ