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Here are 4 ways to show your hard-working customer service reps that you’re invested in their success and well-being every single day.
In the past three months, 27% of consumers have reported making a purchase on a social shopping platform. This is led by 48% of Gen Z consumers and 37% of Millennial consumers, according…
Focus on the Winter ’27 changes that require architectural attention and turn them into informed decisions across security, scale, agentic architecture, and governance.
Put these no-code AI tools in your entrepreneurial toolbox and get growing on day one.
Imagine asking an AI agent to prepare an offer for a loyal customer. It finds their purchase history, spots an opportunity, and recommends the next product. But it misses the service case they’ve…
Ask and you shall receive — zero-party data is the fastest way to build a business your customers actually trust.
We give coding agents the knowledge to make sound decisions and turn ideas into accessible, production-ready experiences.
Summer is officially over and the holiday season is closing in fast for retailers. Ecommerce teams have their hands full: Merchandisers are optimizing catalogs, marketers are racing to capture compliant customer consent without…
What’s the fastest path to product-market fit? Try these sales strategies.
For over 58 years, West Marine has been the go-to destination for water sports, fishing, and boating enthusiasts. Serving water lovers of all kinds means catering to a broad spectrum of customers from…
Ensure accurate AI insights with a dynamic knowledge engine that equips AI agents with a reliable, trustworthy understanding of your business.
Salesforce’s latest Agentic Enterprise guide will surprise you with insights on our next chapter of AI in business.
Salesforce is proud to announce the achievement of both Cyber Essentials (CE) and Cyber Essentials Plus (CE+) certifications under the UK government-backed Cyber Essentials scheme, administered by the National Cyber Security Centre (NCSC).
Technology is changing fast. Follow the work to see where your role goes next.
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