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Latest AI News

  • From a garage and a pickup truck to $3.8 million

    A missed call in home services is a missed job. In a Massachusetts October, that can be a five-figure heating replacement going to the next company on Google. Ross Hunt started 3R Plumbing & Mechanical in 2022 out of his garage with one pickup truck.

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  • Claude vs. ChatGPT: Which is best? [2026]

    When OpenAI launched ChatGPT in late 2022, tech writers (myself included) became obsessed with testing its limits. Could it write poetry? Debug code? Explain quantum physics to a five-year-old?

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  • The best AI chatbots in 2026

    You've probably already subscribed to ChatGPT. Maybe your company rolled out Copilot. Your developer friends won't shut up about Claude. All the noise is confusing: which one should you actually use for your work? The answer depends on the actual task.

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  • Human-in-the-loop in AI workflows: HITL meaning, benefits, and practical patterns

    AI systems can route messages, update records, make decisions, and trigger entire workflows across multiple apps without you touching anything. But as AI shifts more and more from being an assistive tool to powering agentic systems, humans have a new kind of responsibility: making sure nothing goes…

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  • Dropbox Sign vs. Docusign: Which should you use? [2026]

    Sometimes it feels like every time I blink, technology transports me into the future at blistering speeds, and it's all I can do to keep up. Then someone asks me to sign something on paper and I remember: we're not quite living in Star Trek yet.

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  • How to use PowerPoint: A beginner's guide

    My toxic trait is forcing my friends and family into having PowerPoint parties—which are really just an excuse for me to do a full-blown slideshow on why Samwise Gamgee is the best character in the Lord of the Rings trilogy.

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  • The 16 best AI video generators in 2026

    Consuming video is easy. Producing good video is not. Putting together a script, getting all the footage, and editing everything to perfection—or as close as possible—can eat up enormous chunks of your time.

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  • The 12 best free writing software in 2026

    At any given moment, I have a different writing app open for every task I'm actively procrastinating on: my Notes app for collaborating with my partner on a never-ending list of to-dos, Notion for trip planning, Google Docs for the article I'm supposed to be writing right now, and a rotating cast…

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  • AI adoption: A practical guide from Zapier

    I have two voices in my head when it comes to new tech. One is the wide-eyed optimist who wants to try every tool and click every AI button. The other wants to delete every app on my phone, move to a cabin in the woods, and write by candlelight. There's no doubt AI is exciting.

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  • The best AI newsletters in 2026

    As a writer covering technology and AI, I spend plenty of time separating useful information from the hype. A good AI newsletter can help cut through that noise. But the best newsletter depends on what you need.

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  • Claude models: Fable vs. Opus vs. Sonnet vs. Haiku

    Anthropic's Claude family has four primary models: Haiku, Sonnet, Opus, and Fable. (There's also Mythos, but the general public doesn't have access to that.) All four Claude models are incredibly capable. Even the smallest model, Haiku, is better than the best frontier models from two years ago.

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  • Claude 5.5: What you need to know about Anthropic's AI models and chatbot

    I've been using Claude long enough to remember when the main selling point was that it was a nicer chatbot to talk to than the alternatives. (That's still true, for what it's worth.) But Claude no longer just talks to you about your work; it also does your work for you.

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  • Yahoo Mail vs. Gmail: Which should you use? [2026]

    Gmail and Yahoo Mail (a.k.a. Yahoo! Mail a.k.a. Ymail) are two of the biggest email providers. While the stats are hard to verify and seldom updated, Google's Gmail is reportedly responsible for over a third of opened emails and has 3 billion active users, while the partially Verizon-owned Yahoo…

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  • How to use Gemini: A detailed beginner's guide

    Gemini, Google's AI chatbot, offers all the same features you'd expect from any AI chatbot: it can browse the web, conduct in-depth research, analyze and visualize data, generate AI images and videos—you name it, it can do it.

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  • Zapier Agents is now AI by Zapier

    Every capability that made Zapier Agents powerful—tool calling, reasoning, autonomous action—now lives inside a single AI step in the Zap editor, using AI by Zapier.

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  • Inbox zero: What it is and how to actually get there

    Confession time: I'm a chronic email avoider. If you've emailed me in the past few months, rest assured that I still haven't opened it. At some point, I realized I'd rather get slowly buried under an avalanche of Kohl's marketing emails and Amazon delivery updates than deal with my inbox like an…

    Zapier AI Blog9 min read

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