AI in Finance Global Challenge Startup Grant Awardee
In June 2023, the Monetary Authority of Singapore (MAS) launched the 8th edition...
AI Singapore8 min read
AI agents
5,369 stories
Nomic Embed Vision: Expanding The Nomic Latent Space
We are excited to announce Nomic Embed Vision v1 and Nomic Embed Vision v1.5: high quality, fully replicable vision embedding models that share the same latent space as our popular Nomic Embed Text v1 and Nomic Embed Text v1.5 models.This means that all existing Nomic Embed Text embeddings are…
GPT4All Blog7 min read5 ways WFM for agents is great–explained by a former agent
Everyone has–our customers, our company, and the agents too. I was an agent (I’m now a Customer Success Manager) so I get this side of the barricade better than most.
Zendesk AI Blog10 min readOptimizing service efficiency: A guide to Zendesk workforce engagement solutions
In the current customer service landscape, expectations are skyrocketing, with demands for faster and higher quality service experiences becoming the norm. Zendesk’s Workforce Engagement Management (WEM) solution is well-equipped to help companies navigate these challenges.
Zendesk AI Blog3 min readZendesk + Ultimate: Setting a new standard of service with AI agents
Zendesk announced today that it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for customer experience (CX) in the market.
Zendesk AI Blog4 min readWhat is AI as a service (AIaaS)? A beginner’s guide for 2024
What is AI as a service? AI as a service (AIaaS) is a service offered by third-party vendors that allows businesses to incorporate AI-powered tools and capabilities into their systems.
Zendesk AI Blog12 min readIntelligent automation (IA) benefits, components, and examples
Olivia is a customer service agent at a bustling, understaffed customer service department. She primarily responds to written support requests, like emails and chats, and can handle 30 to 50 messages per shift. However, her capacity often fluctuates based on the complexity of the tasks.
Zendesk AI Blog11 min readIntelligent call routing: How it works and best practices
What is intelligent call routing? Intelligent call routing (ICR) is a refined telecommunications technology that efficiently directs incoming calls based on various factors, such as the caller’s needs and agent availability.
Zendesk AI Blog10 min readTranslating iconic experiences to a digital space—with Aesop’s Carine McGinnity
If you’ve ever walked into an Aesop store, it’s a full sensory experience. The smells, the sights, the samples—and the incredibly warm and knowledgeable staff. It’s hard to imagine such a rich experience ever existing online and yet, the team at Aesop is tackling just that.
Zendesk AI Blog4 min read
Unboxing Nomic Embed v1.5: Resizable Production Embeddings with Matryoshka Representation Learning
On February 1st, 2024, we released Nomic Embed - a truly open, auditable, and performant text embedding model. While the performance of an embedding model is often taken into consideration when evaluating it for production deployment, other factors including the memory, storage, and bandwidth…
GPT4All Blog4 min read
Introducing Nomic Embed: A Truly Open Embedding Model
We're excited to announce the release of Nomic Embed, the firstOpen sourceOpen dataOpen training codeFully reproducible and auditabletext embedding model with a 8192 context-length that outperforms OpenAI Ada-002 and text-embedding-3-small on both short and long context tasks.
GPT4All Blog6 min read
🤖🗣 Generative Agents, 🏛 Forums for Foundation Models
This newsletter discusses components for building generative agents and publication venues for large language models (LLMs).
NLP News (Sebastian Ruder)7 min read
Aircall
Aircall combines business telephony with AI voice and messaging agents, call summaries, sentiment analysis, automated scoring, live coaching, CRM logging, and human handoffs.
HIX AI Blog4 min read
VideoGen
VideoGen uses AI agents to create product ads, explainers, social videos and training content with generative media, avatars, voiceovers, localization and developer integrations.
HIX AI Blog2 min read
Context.dev
Context.dev gives AI agents and applications web scraping, structured extraction, website crawling, and brand data through an API, with SDKs and MCP access.
HIX AI Blog2 min read
Mozify
Mozify turns product photos into AI visuals, presenter videos and edited ads, with campaign planning, reusable workflows, team workspaces and exports for different placements.
HIX AI Blog2 min read
Heyy
Heyy automates customer conversations across WhatsApp, Instagram, Messenger and website chat, combining AI agents with a shared inbox, lead capture, campaigns and CRM tools.
HIX AI Blog2 min read
Weav
Weav combines AI customer support agents, website chatbots, and a shared inbox, using your business content to draft replies and answer customer questions.
HIX AI Blog2 min read
Showing 5,364 of 5,369 stories
Load more storiesAiByts Weekly Brief
Get the top AI news and tools straight to your inbox every week.
Weekly · AI news
Join 15,000+ AI enthusiasts