AI agents

7 stories

Stories

Insurance Agency Automation—What Breaks First
Use this 8-step workflow to fix 3 inbound bottlenecks without letting AI quote, bind or advise on coverage.
Twig BlogOct 12, 202615 min read
Decagon vs Sierra vs Twig: Best Helpdesk Coverage?
Twig connects 30+ data sources and runs across helpdesks. Decagon and Sierra favor custom enterprise stacks. Which has the best integration coverage?
Twig BlogJun 21, 20265 min read
Decagon vs Sierra vs Twig: Which Fits Mid-Market?
Decagon and Sierra are built for enterprise floors. Twig serves SMB and mid-market with no minimums. Which AI support platform fits a smaller team?
Twig BlogJun 20, 20266 min read
Decagon vs Sierra vs Twig: Who Deploys Fastest?
Decagon and Sierra implementations run weeks to months. Twig self-serves in about 30 minutes. The full time-to-value comparison for AI support.
Twig BlogJun 18, 20265 min read
Website AI Sales Agent — Beyond the Chatbot, Books Real Demos
How a website AI sales agent qualifies visitors, books demos, and follows up across channels — and why it dramatically outperforms traditional chatbots.
Twig BlogMay 26, 20266 min read
AI Patient Scheduling — How It Works for Clinics & Medspas
AI patient scheduling automates appointment booking via voice, text, and web — integrating with EHR/PMS platforms to read live availability and book in real time.
Twig BlogMay 26, 20265 min read
AI Front Desk Agents: What They Are, How They Differ from Chatbots and IVR, and Where They Fit in 2026
An AI front desk agent is the first-touch AI across voice, chat, and scheduling — not a chatbot, not an IVR. Here is the definition, the use cases, and the buying criteria for 2026.
Twig BlogMay 21, 202611 min read