33 stories
Why a single voice AI call rarely closes the loop, how Bolna Workflows give every call outcome a next step with retries, waits, extraction, API calls and WhatsApp follow-ups, and how to build your first one.
How Graph Agents work on Bolna, from nodes, transitions and routing order to per-node control, where they fit, and a step-by-step guide to building your first one.
Voice agents break when one long prompt has to carry every step of a call. Graph Agents split the call into nodes with one job each, an idea seventy years in the making. Here is where it came from.
Our Datastream to BigQuery pipeline was delivering call data 5-15 minutes late and the bill kept climbing. Moving analytics to ClickHouse Cloud, and writing less data in the first place, made call data real time and cut costs to roughly a sixth.
TypeSafe's Jev is pitched at exactly the decisions that sit around a phone call. We put it on three real jobs against 17 models: it is 1.7 to 3.3 times faster everywhere, level with the best on judging and extraction, and not ready for routing.
Customers wanted to drop a Bolna agent onto their website. We budgeted five to six weeks, had a proof of concept in two, and shipped in about three - by reusing the telephony stack we already ran.
How the Bolna engineering team cut TCP connections across their WebSocket server fleet by hundreds per pod, without adding a single server.
Our real-time voice service containers were using too much memory and restarting mid-call. Two fixes: preloading workers and copy-on-write sharing.
When a single provider combo fails, thousands of calls can suffer at once. Here's how Bolna built monitoring that catches it in 30 minutes.
Deepgram Flux, the new conversational speech-to-text model, is now available on Bolna. Here is what it does, how it handles …
AI voice agent calls sound robotic because of one thing most teams overlook, i.e silence. Bolna’s ambient noise feature adds …
Already using Plivo, Twilio, Telnyx, Vonage, or another SIP provider? Bolna lets you connect your existing SIP trunk and run …
Last Thursday, OpenAI released a new generation of realtime voice models, each built for a different pattern of voice interaction …
Nobody builds their own payments infrastructure anymore. Neither does one buy a chartered plane when in need of a business-class …
Choosing the right voice AI models is one of the most important steps in building a smooth and reliable Voice …
Before a call even begins, there is a small window where the experience can be shaped. This moment decides whether …
If you run a business, you already deal with enough pressure. Missed calls. Long queues. Customers repeating the same details …
India speaks in many voices. With more than 19,500 languages and dialects, every region adds its own sound, rhythm, and …
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