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AI-powered knowledge management systems face a fundamental challenge when businesses need accurate answers rather than plausible ones. Imago Platform Ltd. encountered that problem while developing an application to help customers navigate complicated product warranty policies.
When the founders at Phasis Inc. sought to develop a platform for orienting AI agents, they turned to graphs as a way to obtain a measurement of culture. The company wanted to better understand relations not just between people, but between a person and their values, beliefs and subcultures.
The knowledge graph can give enterprise AI applications context by connecting data with the business relationships needed to support decisions. Knowledge graphs can connect enterprise data with the meaning AI applications need.
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