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15 stories

Stories

  • Why Your AI Chatbot Gives Outdated Answers (And How to Fix the Sync)

    AI chatbots don't get answers wrong because the model got worse. They get answers wrong because the knowledge base moved on and nothing told the retrieval index. Here's what causes stale answers, how to catch them, and the sync mechanisms that actually fix it.

    Owlish Blog9 min read
  • How to Build a Google Chat Support Bot

    A practical guide to building a Google Chat support bot: understand the Workspace-only setup, decide private vs. public app status, train it on trusted sources, and design handoff for IT, HR, and internal support teams.

    Owlish Blog11 min read
  • How to Add an AI Chatbot to Your Wix Site (2026)

    A practical 2026 guide to adding a real AI support chatbot to a Wix site: why Wix's own AI Site Chat changed in March 2026, which plan you need for Custom Code, where to paste the embed snippet, the Wix-specific gotchas (Spaces app, December 2025 code-security changes, Stores and Bookings), and how…

    Owlish Blog14 min read
  • How to Keep Your AI Support Knowledge Base Up to Date

    A knowledge base that was accurate at launch decays every week after — and an AI agent turns that stale content into confident, cited wrong answers. Here is a practical maintenance system: refresh cadence by volatility, source ownership, drift detection, and re-indexing that actually keeps answers…

    Owlish Blog9 min read
  • Introducing Mothership

    Sim v0.6 introduces Mothership—a central intelligence layer for orchestrating your AI agents—alongside Tables, Files, Knowledge Base Connectors, and Scheduled Tasks.

    Sim Blog8 min read

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