25 stories
Clari + Salesloft confirmed in March 2026 that Drift is being wound down, with 1mind named the exclusive successor. Six alternatives for the different jobs Drift did — sales chat, support chat, and everything in between — checked against public sources in July 2026.
Salesforce is acquiring Fin — the company formerly known as Intercom — for about $3.6 billion. Here's what actually changes for support teams, and a durable checklist for choosing AI support tools that won't strand you when a vendor gets acquired or reprices.
Per-seat pricing punishes a visibility tool's whole point: more eyes. The five pricing models we compared, why per-cluster won, where it's a worse deal.
Stripe is great for payments, but AI companies need more. Compare UnitPay's AI-native billing with Stripe's traditional approach for tokens, outcomes, and complex workflows.
Seat pricing breaks when compute varies. Start with a small platform fee + a clear meter (usage or outcome).
Outcome fees lift ARPU—but only if your definitions, windows, and edge cases are clear. Use this SLA checklist.
Exploring why outcome-based billing models are becoming the gold standard for AI products and how they benefit both providers and customers.
Showing 25 of 25 stories
You're all caught up.
Get the top AI news and tools straight to your inbox every week.
Weekly · AI news
Join 15,000+ AI enthusiasts
