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Fast Company4 min read

How to choose between ChatGPT’s ‘chat’ and ‘work’ modes

In the parlance of tech companies, I’m a “heavy user” of AI chatbots like ChatGPT and Claude. How much do I use these tools? Let’s put it this way: If ChatGPT goes down for a few hours, my productivity grinds to a halt and I end up standing around aimlessly in my backyard with a La Croix instead of…

By Thomas SmithFast Company — Technology
How to choose between ChatGPT’s ‘chat’ and ‘work’ modes

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Originally published by Fast Company — Technology on Sep 29, 2026.

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