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Confident AI4 min read

Introducing Voice AI Evals: Test the conversation, not just the transcript

Voice AI teams should not need one tool for audio testing and another for general AI evaluation and observability. Voice AI Evals bring both together on Confident AI, from persona-based testing to deterministic audio metrics.

By Jeffrey IpConfident AI (DeepEval)
Introducing Voice AI Evals: Test the conversation, not just the transcript

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Originally published by Confident AI (DeepEval) on Sep 21, 2026.

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