SaleSmartly
AI-powered customer communication system with multichannel support for cross-border businesses.
What is SaleSmartly?
SaleSmartly is an AI Customer Support tool. AI-powered customer communication system with multichannel support for cross-border businesses. SaleSmartly is freemium: it has a free plan plus paid upgrades. It is available on Web App. It is aimed at cross-border businesses, customer support teams and e-commerce sellers.
SaleSmartly is a customer communication platform that combines human and AI agents to manage interactions across multiple channels. It supports WhatsApp, Facebook Messenger, Instagram, and other platforms, offering solutions for pre-sales, sales, and after-sales service. The system is designed for international businesses needing comprehensive customer support.
Built for cross-border businesses, customer support teams and e-commerce sellers.
Key capabilities
Features
Multichannel Integration
Supports multiple messaging platforms in one workspace.
AI and Human Agents
Combines AI and human customer service representatives.
Global Customer Support
Provides customer service solutions for cross-border businesses.
Real-Time Chat
Enables instant communication with customers.
Team Assignment
Allows distribution of customer inquiries to team members.
Chatbot Integration
Includes chatbot capabilities for automated responses.
Multilingual Translation
Supports translation for international communication.
Use cases
- Manage customer inquiries across multiple messaging platforms
- Provide real-time support to international customers
- Automate responses using chatbots for common queries
Popular use cases
Who it's for
- Cross-Border Businesses
- Customer Support Teams
- E-commerce Sellers
Pros & cons
Pros
- Public API available
- Free plan available
Cons
No documented limitations yet.
Pricing
Freemium.
| Plan | Price |
|---|---|
| Free | Free |
| Pro | $15.9 |
| Max | $199 |
Developer & API
Public SDK API available
- Authentication
- API Key
- Webhooks
- Supported
Security & compliance
- ISO 27001
As stated on SaleSmartly's website — not independently verified by AiByts.
FAQ
What is SaleSmartly?
SaleSmartly is an AI Customer Support tool. AI-powered customer communication system with multichannel support for cross-border businesses. SaleSmartly is a customer communication platform that combines human and AI agents to manage interactions across multiple channels. It supports WhatsApp, Facebook Messenger, Instagram, and other platforms, offering solutions for pre-sales, sales, and after-sales service. The system is designed for international businesses needing comprehensive customer support.
Is SaleSmartly free?
SaleSmartly has a free plan; advanced features require a paid plan.
How much does SaleSmartly cost?
SaleSmartly offers 3 plans: Free (Free), Pro ($15.9) and Max ($199).
Does SaleSmartly have an API?
Yes, SaleSmartly offers a public SDK API with webhooks for building custom integrations.
What platforms does SaleSmartly support?
SaleSmartly is available on Web App.
Who should use SaleSmartly?
SaleSmartly is built for cross-border businesses, customer support teams and e-commerce sellers. Common uses: manage customer inquiries across multiple messaging platforms, provide real-time support to international customers and automate responses using chatbots for common queries.
What are the best alternatives to SaleSmartly?
Similar tools on AiByts include Twig, Zoho CRM (Zia), Aidbase, Gali Chat and Weav.
Details are compiled from SaleSmartly's website and public sources, last verified Oct 4, 2026. Features and pricing change — confirm on the official site before you buy.
Try SaleSmartly
Freemium
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