SparrowDesk

What is SparrowDesk?

SparrowDesk is an AI Customer Support tool. AI-Agent customer support software that auto-resolves tickets, assists agents, and scales with your team. SparrowDesk is freemium: it has a free plan, and paid plans start at $16/month. A free trial of 14 days is available. It is available on Web App, iOS and Android. It is aimed at customer support teams and businesses.

AI-Agent customer support software that auto-resolves tickets, assists agents, and scales with your team. It automates 60% of tickets and is built for scale.

Built for customer support teams and businesses.

Key capabilities

• Agents

Features

• AI Agent

  Handles customer support tasks and auto-resolves tickets.

• Multilingual Support

• Integration with Tools

  Works with existing tools like Slack, Zapier, and Notion.

• Reporting

  Provides readable reports for customer support metrics.

• SLA Management

  Sets and manages service level agreements for support tasks.

• Data Security

  Ensures customer data is safe and secure.

Use cases

• Auto-resolve customer support tickets using AI
• Assist support agents with AI-driven insights and automation
• Scale customer support operations with an AI-first help desk

Pros & cons

Pricing

Freemium — paid plans start at $16/month. Free trial of 14 days available.

Integrations

• Slack
• Zapier
• Notion
• Gmail
• Jira
• Linear
• HubSpot
• Salesforce
• Pipedrive
• Shopify
• Facebook
• Stripe
• WhatsApp

Developer & API

Security & compliance

• SOC 2
• GDPR
• SSO
• Two-factor authentication
• Data deletion

As stated on SparrowDesk's website — not independently verified by AiByts.

FAQ