Tiledesk News & Updates

What is Tiledesk?

Tiledesk is a Task Automation Agents tool. Open-source no-code platform for building AI chatbots and connecting live agents. Tiledesk is a paid tool, starting at €149/month. A free trial of 14 days is available. It is aimed at customer support teams, developers and business analysts.

Tiledesk is an open-source, no-code platform designed to build AI chatbots and connect live agents. It automates conversations and enhances customer support. The platform supports LLM model tuning and integrates with various tools.

Built for customer support teams, developers, business analysts and marketing teams.

Key capabilities

Features

AI Email Cleanup
Automates manual email tasks using AI.
Ticketing System
LLM Model Tuning
Prompt Chains
Enhances workflow efficiency with structured prompts.
API Endpoint Setup
Prompt Execution

Use cases

Automate manual email tasks with AI
Create seamless ticketing systems using your knowledge
Tune and optimize LLM models for specific tasks
Execute structured prompt chains for efficient workflows
Set up API endpoints for third-party integrations
Run prompts to generate desired results

Popular use cases

Who it's for

Pros & cons

Pros

Open-source platform
No-code interface
Integrates with major tools like Outlook, HubSpot, Shopify, and WordPress
Offers a 14-day free trial

Cons

No free plan available
Pricing starts at EUR 149/month

Pricing

Paid — paid plans start at €149/month. Free trial of 14 days available.

Tiledesk plans
Plan	Price
Advanced AI workflows3 seats	€149 / month
Unlimited users	Custom
Unlimited AI Agents	Custom
Unlimited AI Tokens	Custom
Unlimited conversations	Custom
Enterprise Support & SLA	Custom
Unlimited Knowledge Base items	Custom
Custom branding	Custom
Enterprise-grade scalability	Custom

See current pricing on Tiledesk's website

Integrations

Security & compliance

GDPR
SSO
Encryption
Data deletion

As stated on Tiledesk's website — not independently verified by AiByts.

FAQ

What is Tiledesk?

Tiledesk is a Task Automation Agents tool. Open-source no-code platform for building AI chatbots and connecting live agents. Tiledesk is an open-source, no-code platform designed to build AI chatbots and connect live agents. It automates conversations and enhances customer support. The platform supports LLM model tuning and integrates with various tools.

Is Tiledesk free?

No, Tiledesk is a paid tool. A free trial is available.

How much does Tiledesk cost?

Tiledesk offers 9 plans: Advanced AI workflows (€149 / month), Unlimited users (Custom), Unlimited AI Agents (Custom), Unlimited AI Tokens (Custom), Unlimited conversations (Custom) and Enterprise Support & SLA (Custom).

Who should use Tiledesk?

Tiledesk is built for customer support teams, developers, business analysts and marketing teams. Common uses: automate manual email tasks with AI, create seamless ticketing systems using your knowledge, tune and optimize LLM models for specific tasks and execute structured prompt chains for efficient workflows.

What does Tiledesk integrate with?

Tiledesk integrates with Outlook, HubSpot, Shopify, WordPress, OpenAI and WhatsApp.

What are the best alternatives to Tiledesk?

Similar tools on AiByts include Groas, Typing Mind, Assembled, AI Fiesta and CustomGPT.

Tiledesk news & updates

How to Automate Employee Time-Off Requests with an AI Agent and Human Approval
L'articolo How to Automate Employee Time-Off Requests with an AI Agent and Human Approval proviene da Tiledesk.
Tiledesk BlogAug 13, 20267 min read
Data Tables, JSON Condition V2 & Faster AI Workflows
L'articolo Data Tables, JSON Condition V2 & Faster AI Workflows proviene da Tiledesk.
Tiledesk BlogAug 3, 20265 min read
AI Sales Advisor for Ecommerce: From Product Discovery to Checkout in Chat
L'articolo AI Sales Advisor for Ecommerce: From Product Discovery to Checkout in Chat proviene da Tiledesk.
Tiledesk BlogJul 6, 20266 min read
New Analytics Dashboard, Knowledge Base Insights and Platform Improvements
L'articolo New Analytics Dashboard, Knowledge Base Insights and Platform Improvements proviene da Tiledesk.
Tiledesk BlogJun 11, 20262 min read
URL Preview, HyDE and Knowledge Base Upgrades
L'articolo URL Preview, HyDE and Knowledge Base Upgrades proviene da Tiledesk.
Tiledesk BlogMay 20, 20263 min read
More control, clearer insights, smoother operations
L'articolo More control, clearer insights, smoother operations proviene da Tiledesk.
Tiledesk BlogApr 22, 20263 min read
Build AI Agents That Take Action Using MCP: 5 Practical Business Use Cases
L'articolo Build AI Agents That Take Action Using MCP: 5 Practical Business Use Cases proviene da Tiledesk.
Tiledesk BlogApr 10, 20268 min read
Streaming KB Preview, Widget UX Updates and Cleaner AI Actions
L'articolo Streaming KB Preview, Widget UX Updates and Cleaner AI Actions proviene da Tiledesk.
Tiledesk BlogMar 31, 20263 min read
From Answers to Outcomes: How AI Agents Reason, Plan, and Act
L'articolo From Answers to Outcomes: How AI Agents Reason, Plan, and Act proviene da Tiledesk.
Tiledesk BlogMar 26, 20265 min read
How a Self-Learning AI Agent Turns Human Resolutions Into Better Support
L'articolo How a Self-Learning AI Agent Turns Human Resolutions Into Better Support proviene da Tiledesk.
Tiledesk BlogMar 18, 20263 min read
Re-ranking, Knowledge Base Upgrades & MCP Tool Improvements
L'articolo Re-ranking, Knowledge Base Upgrades & MCP Tool Improvements proviene da Tiledesk.
Tiledesk BlogFeb 18, 20262 min read
How to Build an AI Agent for Lead Qualification with MCP
L'articolo How to Build an AI Agent for Lead Qualification with MCP proviene da Tiledesk.
Tiledesk BlogJan 22, 20266 min read
LLM Expansion, WhatsApp Upgrades & AI Settings Enhancements
L'articolo LLM Expansion, WhatsApp Upgrades & AI Settings Enhancements proviene da Tiledesk.
Tiledesk BlogDec 23, 20253 min read
Control what your self-learning AI adds to your knowledge base
L'articolo Control what your self-learning AI adds to your knowledge base proviene da Tiledesk.
Tiledesk BlogNov 30, 20255 min read