Pluno
Resolves complex technical support issues across product, help desk, and engineering.
What is Pluno?
Pluno is a Ticket Automation tool that resolves complex technical support issues across product, help desk, and engineering. It is aimed at support teams, engineering teams and help desk agents.
Pluno addresses complex technical support issues within products, help desks, and engineering teams. It leverages past tickets and tools to resolve problems automatically, ensuring context is maintained throughout the support journey. The AI operates across the entire support process, integrating with existing systems and maintaining security compliance.
Built for support teams, engineering teams and help desk agents.
Key capabilities
Features
Context Carries Forward
One AI Across Support Journey
Help Customers Inside Product
Evidence Before Answers
Security & Compliance
Integrates With Help Desk
Works within the existing help desk systems.
Automatically Resolves Tickets
Use cases
- Resolve complex technical support issues inside the product
- Automatically resolve complex tickets using past data
- Maintain context during the support process for better resolution
Who it's for
- Support Teams
- Engineering Teams
- Help Desk Agents
Pros & cons
Pros
- Public API available
- Free trial with 14 days
- SOC-2 Type 2 certified and GDPR compliant
Cons
No documented limitations yet.
Pricing
Free trial of 14 days available.
| Plan | Price |
|---|---|
| Enterprise | Custom |
Developer & API
Public API available
Security & compliance
- SOC 2
- GDPR
- SSO
- SAML
As stated on Pluno's website — not independently verified by AiByts.
FAQ
What is Pluno?
Pluno is a Ticket Automation tool that resolves complex technical support issues across product, help desk, and engineering. Pluno addresses complex technical support issues within products, help desks, and engineering teams. It leverages past tickets and tools to resolve problems automatically, ensuring context is maintained throughout the support journey. The AI operates across the entire support process, integrating with existing systems and maintaining security compliance.
Is Pluno free?
No, Pluno is a paid tool. A free trial is available.
How much does Pluno cost?
Pluno offers one plan: Enterprise (Custom).
Does Pluno have an API?
Yes, Pluno offers a public API for building custom integrations.
Who should use Pluno?
Pluno is built for support teams, engineering teams and help desk agents. Common uses: resolve complex technical support issues inside the product, automatically resolve complex tickets using past data and maintain context during the support process for better resolution.
What does Pluno integrate with?
Pluno integrates with Slack, Discord, Jira, Salesforce, Intercom, Zendesk and Telegram.
What are the best alternatives to Pluno?
Similar tools on AiByts include Zendesk AI, Twig, Zoho CRM (Zia), Ticketdesk AI and Weav.
Pluno news & updates
Details are compiled from Pluno's website and public sources, last verified Oct 5, 2026. Features and pricing change — confirm on the official site before you buy.
Try Pluno
Visit the official website
Comments
Sign in to join the discussion.