Twig
Customer Support
Resolves 70% of customer inquiries without human intervention.
- AI SDR
- 24/7 Support
Freemium
Best Zendesk AI Alternatives in 2026
Zendesk AI: AI agents that resolve issues from start to finish. Here are 12 alternatives — compare pricing, free plans and API access side by side.
Zendesk AI vs. alternatives
| Tool | Category | Pricing | Starting at | Free plan | API | Open source |
|---|---|---|---|---|---|---|
| Customer Support | Paid | — | |||
| Customer Support | Freemium | $6,501/month | |||
 | Customer Support | Paid | €29/month | |||
 | Customer Support | Paid | — | |||
 | Customer Support | — | — | |||
 | Customer Support | Freemium | $29/month | |||
 | Customer Support | Freemium | $10/month | |||
 | Customer Support | Freemium | — | |||
 | Customer Support | Freemium | $59/month | |||
 | Customer Support | Freemium | $24.17/month | |||
 | Customer Support | Paid | $23/month | |||
 | Customer Support | Freemium | $16/month | |||
 | Customer Support | — | — |
Top Zendesk AI alternatives
Aidbase
Customer Support
AI-powered self-serve ecosystem for user support
Paid
CoSupport AI
Customer Support
Automates customer service by handling repetitive tickets and providing multilingual support.
Paid
Zoho CRM (Zia)
Customer Support
AI-powered customer support and CRM suite for businesses
- AI-Powered CRMs
- Customer Support
- Data Analysis
Weav
Customer Support
Deliver fast, personal support with AI customer service solutions built on your docs.
- AI Agents
- Chatbots
- Shared Inbox
Freemium
Conecto
Customer Support
Customer support software with live chat, AI answers, voice, and shared inbox.
- AI Prospecting
- Competitor Analysis
- Sales CRM
Freemium
Chatwoot
Customer Support
Open-source customer support platform for live chat, email, WhatsApp, and social channels.
- Customer Support
- Live Chat
- Email Support
Freemium
Gali Chat
Customer Support
AI agents for business growth and customer support
- AI Agents
- Lead Generation
- Customer Support
Freemium
Lyro by Tidio
Customer Support
Resolves customer questions and converts chats into sales, leads, and bookings.
- Customer Support
Freemium
Salesmate
Customer Support
AI-powered platform for unified customer operations, CRM, marketing automation, and support
Paid
SparrowDesk
Customer Support
AI-Agent customer support software that auto-resolves tickets, assists agents, and scales with your team.
- AI Agents
- Customer Service
- Multilingual Support
Freemium
Ada
Customer Support
Autonomously resolves over 80% of support inquiries with AI customer service agents.
- AI Customer Service
- Enterprise Solutions
- Customer Experience