Introducing Data Connectors
Data connectors are a new, easy way to efficiently retrieve your company data that produces faster, more accurate responses from your AI agents across voice, chat, email, and Copilot.
4 stories
Data connectors are a new, easy way to efficiently retrieve your company data that produces faster, more accurate responses from your AI agents across voice, chat, email, and Copilot.
The conceptual case for connecting your WFM data to AI is easy to make. The harder question is what it actually looks like when someone builds it and runs it in production.
Workforce managers and support leaders can use plain language to diagnose, plan, and act on live Assembled data directly from Claude, ChatGPT, or any MCP-compatible AI assistant.
A real-time analyst opens a dashboard, spots an adherence miss, messages the agent. A planner pulls historical volumes to build next quarter's staffing plan. A scheduler opens a spreadsheet to balance coverage against fairness rules. This is how WFM has worked for 30 years.
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